Performance Measurement

Books

TIP


	The Basics of Performance Measurement Jerry L. Harbour- Productivity Inc.- 2003
	This handy guide is the perfect introduction to the core aspects of performance measurement. With clear descriptions of the various types of performance measurements, you'll be able to connect the right type of measurement to the right output-whether the purpose is to diagnose a problem or to indicate performance towards a goal. The book contains brief examples of all the types of performance measures. It also explains how to create effective performance measures. (order..)


	The HR Scorecard Brian E. Becker, Mark A. Huselid, Dave Ulrich- Harvard Business School- 2001
	A text outlining a powerful measurement system for highlighting the role that human resources plays as a source of competitive advantage and a driver of value creation in a company. Builds on the proven Balanced Scorecard model, showing how to link HR's results to measures that gain respect such as profitability and shareholder value. (order..)


	Balanced Scorecard Step-by-Step Paul R. Niven- John Wiley & Sons- 2002
	Maximizing Performance and Maintaining Results. Paul Niven shares his extensive practical experience as a project leader and consultant in developing Balanced Scorecards through detailed step-by-step discussions. You will learn how to ensure the Balanced Scorecard becomes an integral component of the management systems by cascading it to all levels of the organization, aligning budgets and compensation with strategy, reporting results with software, and putting in place systems to ensure lasting success. (order..)


	Business Performance Measurement Andy Neely- Cambridge University Press- 2002
	This book is a collection of papers written by an acknowledged expert in his or her field, all addressing a specific aspect of business performance measurement. The book has five parts of which part 1 is addressing functional analyses; part 2 is covering the theoretical foundations; part 3 is about frameworks and methodologies; part 4 gives some practical applications and part 5 some specific measures. (order..)


	Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies Paul R. Niven- John Wiley & Sons- 2001
	This book helps public and not-for-profit organizations to overcome the unique challenges they face when implementing a Balanced Scorecard. The authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips that ensure success. (order..)

	Strategy Maps Robert S. Kaplan, David P. Norton - Harvard Business School Press - 2004
	Converting Intangible Assets into Tangible Outcomes Robert S. Kaplan and David P. Norton have created a powerful new tool -the "strategy map"- that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance. (order..)


	Six Sigma Business Scorecard Praveen Gupta, A. William Wiggenhorn - McGraw-Hill Professional - 2003
	Creating a Comprehensive Corporate Performance Measurement System. The Six Sigma Business Scorecard is a powerful way of measuring and insuring success in today's dynamic environment. Based on the proven methodology of Six Sigma, this book is packed with insights that guarantee superior results for any organization. The concise step-by-step approach in building the overall Business Performance Index provides the guidance necessary for immediate implementation by small or large companies. (order..)


	Psychological Management of Individual Performance Sabine Sonnentag - John Wiley & Sons - 2002
	Leading international authors come together in this integrative and comprehensive handbook, to combine academic research findings and to provide detailed practice-relevant information, on subjects such as performance concepts, work design, cognitive ability and personality as predictors of performance, performance appraisal and potential analysis, goal setting, training, mentoring, reward systems, strategic HRM as well as broader issues such as well-being and organizational culture. (order..)


	Essentials of Corporate Performance Measurement George T. Friedlob, Lydia L. F. Schleifer, Franklin J. Plewa - John Wiley & Sons - 2002
	Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, Essentials of Corporate Performance Measurement will help you stay up to date on the newest thinking, strategies, developments, and technologies in corporate performance measurement. (order..)


	Balanced Scorecard Software Report Bernard Marr, Andy Neely - InfoEdge, Inc. - 2002
	This has been designed to guide you through the process of selecting the right software solution for your organization by offering a Decision Framework, as well as detailed evaluations of 28 major Balanced BSC software products available today. The BSC Decision Framework includes 46 specific factors that were used in the evaluation of each of the BSC-related software products that are included in this report. (order..)


	Web Metrics Jim Sterne - John Wiley & Sons - 2002
	Web Metrics uncovers the latest tools and techniques that will help you determine if and how your Web site is adding value to your company. Jim Sterne clearly shows you how to use marketing and customer relationship management metrics to improve your Web marketing strategies. He also explains the role of Web metrics, detailing the criteria to follow in order to build a successful site and gain a competitive advantage in the marketplace. (order..)


	The Performance Prism Andy Neely, Chris Adams, Mike Kennerley - Financial Times Prentice Hall; ISBN: 0273653342 - 2002
	The Performance Prism is a second-generation performance measurement & management framework that is innovative in its approach. The book contains critical reviews of the major measurement frameworks available today - including the balanced scorecard, the business excellence model and shareholder value analysis. It gives an introduction of the performance prism - that addresses the shortcomings of the existing measurement frameworks. A catalogue of performance measures is included! (order..)


	The E-Aligned Enterprise Jac Fitz-Enz - Amacom - 2001
	How to Map and Measure Your Company's Course in the New Economy? How can we measure true return on investment in a faster-moving, open-system world? How do we improve results in this new world using the same intellectual capital; our people? These are the questions that far-sighted executives are asking. Fitz-enz answers by examining four key areas, each culminating in a Scorecard that lets readers gauge their own ROIs. (order..)


	Measuring Performance Dr. Bob Frost - Measurement International - 2000
	This primer distills the essence of an important topic and presents it in plain language for leaders. Measuring Performance show how advanced measures are giving leaders new leverage to create change, manage performance, and produce better results. It covers developing the right measures, using metrics to improve performance, and key issues that arise in deploying metrics. (order..)


	Performance Scorecards Richard Y. Chang, Mark W. Morgan - Jossey-Bass - 2000
	Using an engaging fictional storyline, this author team shows busy managers how to implement Performance Scorecards, a measurement tool that reveals areas of weakness and strength in all aspects of business performance. As todays business leaders struggle to decipher a daily deluge of reports, e-mails, and briefings, measuring actual performance both personal and organizational has become an enormous challenge. The author team uses a customized approach as they take on the challenging undertaking of meeting the demands of all types of businesses. (order..)

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